Field service management streamlines your business operations. However, you must exercise caution when choosing the field service monitoring software for your business. Let’s discuss some of the essential features that you should consider when choosing the right software.
Whether it is machinery or human manpower, improper management can disrupt their efficiency. It must be relatable to you, especially if you deal with a mobile workforce. Field service management has become a lot easier and more efficient with the field service monitoring app. But you can make the most of the software only if you select the right software for your business. In this blog post, we’ll discover the essential capabilities that you must check in your field service management software.
Why is Field Service Management Important?
Field service management is the process of managing your offsite employees, assets, and operations. Field service operation management can become tedious without automation. For instance, if you want to know the task status of your employees, you would have to call them. Imagine how much time and effort it will take to get an update for each employee. This is where field service monitoring software comes in handy.
A field service management app helps a business monitor their field employees and equipment in real-time. The manager can get real-time insights into the precise whereabouts of employees. Additionally, the software improves workforce efficiency by optimizing the entire workflow. Overall, end-to-end workflow automation can enable businesses to reduce the risk of manual errors.
The Essential Field Service Management Capabilities
The most important thing to keep in mind while investing in field service management software is its features and functionalities. Here are some critical features to consider when choosing the best software for your business:
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Task Management Solution
Task management software streamlines the complete task management process. It helps the manager to upload tasks in bulk either on a daily, monthly, or weekly basis remotely. The software also enables you to link employee tasks to attendance. This means employees can get access to their tasks only if they mark their attendance from a specific location. It is one of the important tools of field service management apps as it provides clear insights into actual working hours vs. on-duty hours of remote employees.
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Order Management Software
Another important automation tool of field service monitoring software is an order management system. Regardless of creating the orders or approving and processing them, the software helps businesses manage their orders on the go. Additionally, some software like TrackoField provides scanner support for employees and enables businesses to create custom product listings. With the sales order management system, you can also get accurate details about the total distance travelled by the employees.
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Attendance and Leave Management Software
Remote attendance and leave marking software solutions are critical to managing the field workforce. You get it with field service management software! It helps businesses mark their attendance remotely with ease. Additionally, the software ensures accurate timesheets of employees by enabling the companies to set geo-coding attendance verification systems.
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Employee Monitoring Solutions
Real-time employee monitoring solutions are one of the essential field service management tools. Why? It helps you to keep an eye on each activity of your remote employee. From employees’ live location to work status, the software provides details in-depth for all. In addition to this, the software also enables the manager to know the present battery and network status for employees.
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Expense Management System
Keeping track of employee expenses is one of the crucial activities for employers. The expense management software of the field service monitoring app allows you to do so efficiently. The software enables companies to set expense cap limits based on categories and employee levels. Additionally, you can enable a level-based hierarchy approval system to ensure transparency in the entire employee reimbursement and claim trail.
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Analytics Reports
The last and most important feature to consider when investing in field service monitoring software is the analytics reports. Ensure that you check the number of reports that the software can generate automatically. The best software like TrackoField provides a range of software-generated reports, such as performance reports, distance-travelled reports, duration-breakup reports, and others.
Conclusion
To conclude, field service management helps businesses streamline their entire business operations. Although many factors should be considered while choosing the right software, the most important ones are the features and functionality. Some of the most important features of field service monitoring apps include task management software, workforce management software, expense management solutions, attendance and leave management software, and more.
TrackoField‘s software is one of the best field service operations management software. It provides seamless customisation and integration options to its customers. Try the software now!
